{"id":17,"date":"2026-05-06T09:25:46","date_gmt":"2026-05-06T09:25:46","guid":{"rendered":"http:\/\/localhost\/STG-Tea\/?page_id=17"},"modified":"2026-06-10T06:41:35","modified_gmt":"2026-06-10T06:41:35","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/stg.ictvscloud.com\/cn\/refund_returns\/","title":{"rendered":"Refund & Return Policy"},"content":{"rendered":"
\n\t\t\t\t
\n\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t

\u9000\u6b3e\u4e0e\u9000\u8d27\u653f\u7b56<\/h1>

STG Tea \u81f4\u529b\u4e8e\u4e3a\u987e\u5ba2\u63d0\u4f9b\u4f18\u8d28\u7684\u4ea7\u54c1\u4e0e\u8d2d\u7269\u4f53\u9a8c\u3002\u8bf7\u5728\u8d2d\u4e70\u524d\u4ed4\u7ec6\u9605\u8bfb\u672c\u9000\u6b3e\u4e0e\u9000\u8d27\u653f\u7b56\u3002\u4f7f\u7528\u672c\u7f51\u7ad9\u53ca\u5b8c\u6210\u8ba2\u5355\uff0c\u5373\u8868\u793a\u60a8\u540c\u610f\u672c\u653f\u7b56\u7684\u6761\u6b3e\u4e0e\u6761\u4ef6\u3002STG Tea \u4fdd\u7559\u968f\u65f6\u4fee\u6539\u3001\u66f4\u65b0\u6216\u53d8\u66f4\u672c\u653f\u7b56\u7684\u6743\u5229\uff0c\u6055\u4e0d\u53e6\u884c\u901a\u77e5\u3002\u6700\u65b0\u7248\u672c\u5c06\u53d1\u5e03\u4e8e\u672c\u7f51\u7ad9\u3002<\/p>

1. \u4e00\u822c\u653f\u7b56<\/strong>
\u6240\u6709\u5546\u54c1\u5728\u53d1\u8d27\u524d\u5747\u7ecf\u8fc7\u4e25\u683c\u68c0\u67e5\u53ca\u59a5\u5584\u5305\u88c5\u3002\u9664\u672c\u653f\u7b56\u660e\u786e\u5217\u51fa\u7684\u60c5\u51b5\u5916\uff0c\u6240\u6709\u5df2\u786e\u8ba4\u53ca\u5df2\u4ed8\u6b3e\u7684\u8ba2\u5355\u5747\u4e0d\u63a5\u53d7\u53d6\u6d88\u3001\u9000\u6b3e\u6216\u6362\u8d27\u3002
\u6211\u4eec\u5efa\u8bae\u987e\u5ba2\u5728\u6536\u5230\u5546\u54c1\u540e\u7acb\u5373\u68c0\u67e5\u5546\u54c1\u5185\u5bb9\u53ca\u5305\u88c5\u72b6\u51b5\u3002\u5982\u53d1\u73b0\u4efb\u4f55\u95ee\u9898\uff0c\u8bf7\u5c3d\u5feb\u4e0e\u6211\u4eec\u8054\u7cfb\u3002<\/p>

2. \u7b26\u5408\u9000\u8d27\u53ca\u9000\u6b3e\u6761\u4ef6<\/strong>
\u4ec5\u5728\u4ee5\u4e0b\u60c5\u51b5\u4e0b\uff0c\u987e\u5ba2\u53ef\u7533\u8bf7\u9000\u8d27\u6216\u9000\u6b3e\uff1a
i. \u6536\u5230\u9519\u8bef\u5546\u54c1\uff1b
ii. \u6536\u5230\u635f\u574f\u6216\u6709\u7f3a\u9677\u7684\u5546\u54c1\uff1b
iii. \u6536\u5230\u5df2\u8fc7\u671f\u5546\u54c1\uff1b
iv. \u4ed8\u6b3e\u5b8c\u6210\u540e\u5546\u54c1\u7f3a\u8d27\u3002
\u6240\u6709\u7533\u8bf7\u5fc5\u987b\u4e8e\u6536\u5230\u5546\u54c1\u4e4b\u65e5\u8d77\u4e03\uff087\uff09\u5929\u5185\u63d0\u51fa\u3002
\u987e\u5ba2\u9700\u63d0\u4f9b\u4ee5\u4e0b\u8d44\u6599\uff1a
i. \u8ba2\u5355\u786e\u8ba4\u7f16\u53f7\uff1b
ii. \u5546\u54c1\u6e05\u6670\u7167\u7247\uff1b
iii. \u95ee\u9898\u7b80\u8981\u8bf4\u660e<\/p>

3. \u91cd\u8981\u63d0\u793a<\/strong>
\u8bf7\u6ce8\u610f\uff0cSTG Tea \u4e0d\u5bf9\u7b2c\u4e09\u65b9\u5feb\u9012\u670d\u52a1\u5728\u8fd0\u8f93\u8fc7\u7a0b\u4e2d\u9020\u6210\u7684\u635f\u574f\u627f\u62c5\u8d23\u4efb\u3002\u7136\u800c\uff0c\u6211\u4eec\u5c06\u786e\u4fdd\u6240\u6709\u5546\u54c1\u5728\u53d1\u8d27\u524d\u5747\u7ecf\u8fc7\u59a5\u5584\u53ca\u5b89\u5168\u5305\u88c5\u3002
\u9000\u56de\u7684\u5546\u54c1\u5fc5\u987b\uff1a
i. \u672a\u7ecf\u4f7f\u7528\uff1b
ii. \u4fdd\u6301\u539f\u5305\u88c5\uff1b
iii. \u4e0e\u6536\u5230\u65f6\u7684\u72b6\u6001\u4e00\u81f4\u3002
\u5982\u5546\u54c1\u51fa\u73b0\u4f7f\u7528\u75d5\u8ff9\u3001\u635f\u574f\u6216\u4eba\u4e3a\u7be1\u6539\u60c5\u51b5\uff0c\u6211\u4eec\u4fdd\u7559\u62d2\u7edd\u4efb\u4f55\u9000\u8d27\u7533\u8bf7\u7684\u6743\u5229\u3002<\/p>

4. \u9000\u6b3e\u65b9\u5f0f<\/strong>
\u7ecf\u5ba1\u6838\u6279\u51c6\u7684\u9000\u6b3e\u5c06\u4ee5\u4e0b\u5217\u5f62\u5f0f\u53d1\u653e\uff1a
i. \u5546\u5e97\u79ef\u5206\uff08Store Credit\uff09\uff1b\u6216
ii. \u6298\u6263\u5238\uff0f\u79ef\u5206\uff08Discount Voucher \/ Credit Points\uff09
\u6055\u4e0d\u63d0\u4f9b\u73b0\u91d1\u9000\u6b3e\u3002\n\u5546\u5e97\u79ef\u5206\u6216\u6298\u6263\u5238\u4ec5\u53ef\u7528\u4e8e\u672c\u5b98\u65b9\u5e73\u53f0\u7684\u672a\u6765\u8d2d\u7269\uff0c\u5e76\u987b\u9075\u5b88\u76f8\u5173\u4f7f\u7528\u6761\u6b3e\u4e0e\u6709\u6548\u671f\u9650\uff08\u5982\u9002\u7528\uff09\u3002<\/p>

5. \u9000\u8d27\u6388\u6743 (RA) \u6d41\u7a0b<\/strong>
\u5728\u9000\u56de\u4efb\u4f55\u5546\u54c1\u4e4b\u524d\uff0c\u987e\u5ba2\u5fc5\u987b\u5148\u5411 STG Tea \u7533\u8bf7\u5e76\u53d6\u5f97\u9000\u8d27\u6388\u6743\u7f16\u53f7\uff08Return Authorization Number\uff0c\u7b80\u79f0 RA \u7f16\u53f7\uff09\u3002
\u6b65\u9aa4 1\uff1a\u8054\u7cfb\u6211\u4eec\n\u8bf7\u53d1\u9001\u7535\u5b50\u90ae\u4ef6\u81f3\uff1ahello.tea@stgtea.com
\u6b65\u9aa4 2\uff1a\u63d0\u4f9b\u4ee5\u4e0b\u8d44\u6599
\u8bf7\u5728\u7535\u5b50\u90ae\u4ef6\u4e2d\u63d0\u4f9b\u4ee5\u4e0b\u4fe1\u606f\uff1a
\u2022 \u59d3\u540d
\u2022 \u8054\u7cfb\u7535\u8bdd
\u2022 \u6536\u8d27\u5730\u5740
\u2022 \u8ba2\u5355\u786e\u8ba4\u7f16\u53f7
\u2022 \u7533\u8bf7\u9000\u56de\u7684\u5546\u54c1
\u2022 \u9000\u8d27\u6216\u6362\u8d27\u539f\u56e0
\u2022 \u5546\u54c1\u6e05\u6670\u7167\u7247<\/p>

\u6b65\u9aa4 3\uff1a\u9000\u8d27\u6388\u6743 (RA) \u5ba1\u6279
\u5728\u6536\u5230\u60a8\u7684\u7533\u8bf7\u540e\uff0c\u6211\u4eec\u5c06\u8fdb\u884c\u5ba1\u6838\u3002\u7ecf\u5ba1\u6838\u6279\u51c6\u540e\uff0cSTG Tea \u5c06\u901a\u8fc7\u7535\u5b50\u90ae\u4ef6\u5411\u60a8\u53d1\u9001\u9000\u8d27\u6388\u6743\u7f16\u53f7\uff08RA \u7f16\u53f7\uff09\u53ca\u8fdb\u4e00\u6b65\u7684\u9000\u8d27\u6307\u793a\u3002
\u83b7\u6279\u51c6\u9000\u56de\u7684\u5546\u54c1\u5fc5\u987b\u4e8e RA \u7f16\u53f7\u53d1\u51fa\u4e4b\u65e5\u8d77\u5341\u4e94\uff0815\uff09\u5929\u5185\u5bc4\u51fa\u3002
\u8bf7\u5c06 RA \u7f16\u53f7\u6e05\u695a\u6807\u793a\u4e8e\u5305\u88f9\u5916\u90e8\uff0c\u6216\u5c06\u9000\u8d27\u6388\u6743\u8868\u683c\uff08Return Authorization Form\uff09\u653e\u5165\u5305\u88f9\u5185\uff0c\u4ee5\u4fbf\u5904\u7406\u60a8\u7684\u9000\u8d27\u7533\u8bf7\u3002<\/p>

6. \u8fd0\u8d39\u8bf4\u660e<\/strong>
\u987e\u5ba2\u9700\u5148\u81ea\u884c\u627f\u62c5\u9000\u8d27\u8fd0\u8d39\u3002\u5982\u9000\u8d27\u7533\u8bf7\u7ecf STG Tea \u5ba1\u6838\u53ca\u68c0\u9a8c\u540e\u83b7\u5f97\u6279\u51c6\uff0c\u6211\u4eec\u5c06\u6839\u636e\u5b9e\u9645\u60c5\u51b5\u9000\u8fd8\u76f8\u5173\u8fd0\u8d39\u3002\u5982\u6d89\u53ca\u6362\u8d27\uff0c\u5728\u9002\u7528\u60c5\u51b5\u4e0b\uff0c\u66ff\u6362\u5546\u54c1\u5c06\u7531 STG Tea \u514d\u8d39\u5bc4\u9001\u4e88\u987e\u5ba2\uff0c\u65e0\u9700\u989d\u5916\u652f\u4ed8\u8fd0\u8d39\u3002<\/p>

7. \u9000\u8d27\u5730\u5740<\/strong>
\u8bf7\u5c06\u7ecf\u6279\u51c6\u9000\u56de\u7684\u5546\u54c1\u5bc4\u9001\u81f3\u4ee5\u4e0b\u5730\u5740\uff1a<\/p>

Sabah Tea Garden Sdn. Bhd.<\/strong>
2, Jalan Taman Kinta,
Taman Chateau,
30250 Ipoh, Perak, Malaysia<\/p>

8. \u8054\u7cfb\u6211\u4eec<\/strong>
\u5982\u60a8\u5bf9\u672c\u9000\u6b3e\u4e0e\u9000\u8d27\u653f\u7b56\u6709\u4efb\u4f55\u7591\u95ee\uff0c\u6b22\u8fce\u901a\u8fc7\u4ee5\u4e0b\u65b9\u5f0f\u4e0e\u6211\u4eec\u8054\u7cfb\uff1a
\u7535\u5b50\u90ae\u4ef6: hello.tea@stgtea.com
\u8054\u7cfb\u7535\u8bdd\uff1a+6012-503 5116<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

REFUND & RETURN POLICY STG Tea reserves the right to modify or change the policy at any time without further […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-17","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/stg.ictvscloud.com\/cn\/wp-json\/wp\/v2\/pages\/17","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stg.ictvscloud.com\/cn\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/stg.ictvscloud.com\/cn\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/stg.ictvscloud.com\/cn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/stg.ictvscloud.com\/cn\/wp-json\/wp\/v2\/comments?post=17"}],"version-history":[{"count":26,"href":"https:\/\/stg.ictvscloud.com\/cn\/wp-json\/wp\/v2\/pages\/17\/revisions"}],"predecessor-version":[{"id":5739,"href":"https:\/\/stg.ictvscloud.com\/cn\/wp-json\/wp\/v2\/pages\/17\/revisions\/5739"}],"wp:attachment":[{"href":"https:\/\/stg.ictvscloud.com\/cn\/wp-json\/wp\/v2\/media?parent=17"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}